Return Procedure for DOSATRON equipment

You would like to return us your dosing unit for technical diagnosis or repair ?

1.  Inform our Customer Service (+33.(0)5.57.97.11.11) that you would like to return an item.
2. Fill in precisely the return sheet hereunder and explain the problem in a detailed manner. This document will help our offices to detect the failure more quicker and thus to avoid overbilling.
3. Clean and rinse the dosing unit before shipment.
4. Pack the dosing unit in its original packaging or, if this is not possible, in a solid, carefully done packaging.
5. Return your dosing equipment prepaid to the following address: DOSATRON INTERNATIONAL RUE PASCAL B.P.6 - 33370 TRESSES - FRANCE

We will send you a cost estimation for repair, informing you about the estimated downtime of the unitor about the technical diagnosis. If we do not receive a response from you two months after having sent the cost estimation, you will be billed for storage costs, insurances fees and administrative charges.

> For futher information, click here or Contact-us.

DOSATRON INTERNATIONAL
Tél. : 33 (0)5 57 97 11 11
Fax : 33 (0)5 57 97 11 29 / 33 (0)5 57 97 10 85